An expanded 2nd edition of the workbook Seeing the Whole
In response to feedback asking for examples in other sectors and questions about how to understand costs more accurately, five essays have been added to the book for this new edition. These essays demonstrate how real companies have taken on the challenge of improving their extended value streams working in collaboration with their suppliers and customers.
The new essays for the book are:
Spreading value-stream thinking from manufacturers to final customers…
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eVSM Software
Electronic Value
Stream Mapping
Software
Walking the shop
or office floor with a
paper and pencil to collect data and observe actual conditions is how value-stream mapping (VSM) is done.