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On the Mend	Applying Lean in Healthcare	Lean Doctors
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Root Cause Analysis and Improvement in the Healthcare Sector	High Performance Healthcare	Lean Higher Education
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Pocket Guide to Performance Management	The Remedy	A Lean Guide to Transforming Healthcare
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How To Do Kaizen	Listening to the Voice of the Market	Quality Function Deployment
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1.	On the Mend
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3.	Building a Lean Fulfillment Stream
4.	Applying Lean in Healthcare
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eVSM Software

eVSM cd Electronic Value Stream Mapping Software

Walking the shop or office floor with a paper and pencil to collect data and observe actual conditions is how value-stream mapping (VSM) is done.

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