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Productivity Press

Administration

Lean Human Resources

Redesigning HR Processes for a Culture of Continuous Improvement

ISBN 13: 9781439813065
ISBN: 143981306X
Author: Cheryl M. Jekiel
Publisher: Productivity Press
Publication Date: 2010
Pages: 263
Binding: Soft cover
$69.95

Features

Shows how HR must be utilized to initiate the cultural dynamics needed to make real and lasting improvement
Provides a proven five-year plan for implementing and monitoring quality improvements
Offers the guidance of a career HR leader who has overseen a variety of Lean initiatives

Summary

Encouraging a long overdue shift in thinking, this book gives managers and executives the means to maximize employee potential by first showing them how to increase the improvement power of their HR departments. Cheryl M. Jekiel, who has been implementing Lean initiatives out of HR offices for 20 years, defines the people-related approaches and practices needed to alter any cultural dynamic that keeps employees from leveraging their peak abilities. She looks at why so many companies allow this sort of waste to exist, how traditional HR departments have not been especially effective in combating waste, and why today’s HR department should be seen differently, as a partner delivering exceptional customer service to employees.
  • Everyone Needs to Learn and Improve
  • Everyone Needs to Participate and Be Involved
Ultimately, lasting change requires evolution in an organizational cultural and to achieve such change requires definitive changes in behavior. To ensure that changes are properly paced and effectively put into operation, the book puts forth a proven five-year plan that includes the building of improvement-linked competencies into each job. 
  • Everyone Can Lead
  • Lead with the Customer in Mind
  • Lead by Teaching and Coaching
  • Lead by Creating More Leaders
A final section is designed especially for CEOs who must address their own views of HR before addressing improvement. They must recognize that Lean HR strategies and methods can be used to create a highly motivating place to work, and that anything less would be a waste of talent. To begin, an organization must realize the value of its HR staff and put it to use implementing improvement that is organic, fundamental, and self perpetuating.

 

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