The Office That Grows Your Business is an easy-to-read story that teaches office professionals in any field including the service industries, hospital administration, insurance, finance, banking, and manufacturing the step-by-step methodology needed to transform their office to achieve Operational Excellence. The end result is a company that leverages its office to drive business growth. Written as a practical guide, the book explains: How to create an office that operates without management How to establish the true output of your business processes How to create end-to-end flow in the office How to create business process flow that “self-heals” How to tell if your office is on time How to create an office that will grow your business